Refund policy

Last updated: August 29, 2026

Non-Returnable Items

• Custom products are not returnable (this includes special orders or personalized items).

• Perishable goods (food, flowers, plants)

• Personal care goods (beauty products)

• Hazardous materials, flammable liquids, or gases

• Sale items and gift cards

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7-Day Free Return Policy (Non-Custom Products Only)
For non-custom items, we offer a 7-day free return policy. Please note that shipping costs are not included in the return and must be covered by the customer.

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Damages or Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect, so we can evaluate the issue and make it right.

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Exchanges
The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

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Contact Us
For any return-related questions, email us at: stevensun20080701@gmail.com